Metropolitan Discount Towing - Stole my car and money!
This company towed my car from right outside of my home, saying they are contracted by my HOA.There are no signs up, I have lived here over a year and have never had an issue with towing.
There were signs up months ago that have been taken down; I have attached a photo of the empty sign post. The only way I found my car was because I reported it stolen and the police found it! MDTS told me on the phone that it would be $175 to get my car out, I arrive the next morning (they towed it on a Saturday evening!) and they said it would be $225. They told me that I was given the wrong information on the phone and it was actually $225.
No apology, further explanation, or discussion. No $225, no car.
Oh and it was cash only, so I had to search for an ATM in order to pay the ransom for my car.Unbelievable.
Reason of review: Poor customer service.
Monetary Loss: $225.
Preferred solution: Full refund.