0 comments
Not resolved
1.0
Details
Customer service
Price Affordability
Staff

This company towed my car from right outside of my home, saying they are contracted by my HOA.There are no signs up, I have lived here over a year and have never had an issue with towing.

There were signs up months ago that have been taken down; I have attached a photo of the empty sign post. The only way I found my car was because I reported it stolen and the police found it! MDTS told me on the phone that it would be $175 to get my car out, I arrive the next morning (they towed it on a Saturday evening!) and they said it would be $225. They told me that I was given the wrong information on the phone and it was actually $225.

No apology, further explanation, or discussion. No $225, no car.

Oh and it was cash only, so I had to search for an ATM in order to pay the ransom for my car.Unbelievable.

Reason of review: Poor customer service.

Monetary Loss: $225.

Preferred solution: Full refund.

Had an Experience with Metropolitan Discount Towing?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like